ITIL 4 Foundation in IT Service Management – Digicomp Bern
CAS System Thinking – Massachusetts Institute of Technology MIT
EMBA Innovation Management – Bern University of Applied Sciences BFH
Vocational Trainer at Training Companies – Swissmem
Bachelor’s Degree in Mechanical Engineering – Lucerne School of Engineering and Architecture
Professional skills
Digital transformation: IT consulting and development, digitisation strategies, IT service design, cultural transformation, business analysis and trends scouting
Product development: systematic technical and economic problem solving using human-centred design approaches, from design to implementation
Service Design: customer orientation, user research, creative problem solving and customer experience design
Innovation management: strategy and business development, business model design, business exploration, prototyping and testing
Project management: management and support for interdisciplinary projects
System thinking and design thinking evangelist: systemic analyses and integrated developments in complex projects
Organisational development: analysis and development of organisational structures