Healthcare market and long-term care institutions

Institutions in the healthcare market are facing a wide range of challenges, with new developments along the integrated chain of healthcare requiring a rapid and flexible adaptation of processes and an overhaul of existing services. With over 20 years of experience, ProAct is well aware of the challenges.

Developing new service offerings – with the client in the centre

Evolving requirements and the increasing individualisation of patients and residents are prompting institutions to increasingly question the existing perception of the patient, and to seek new forms of internal and external collaboration. This is where ProAct comes in, helping you to reassess your strategic direction, to validate your services with a client-focused approach, to digitalise your processes and to evaluate the role of your company in the ecosystem environment.

ProAct proof of experience

  • Strategy development and support for long-term institutions
  • Review of existing processes and procedures, for example in connection with the electronic patient record (EPR)
  • Introduction and establishment of new organisational forms
  • Development of a digital vision and support in the digital transformation
  • Development of models for the elderly
  • Performance of market and feasibility analyses in assisted living
  • Evaluation of developments and trends
  • Preparation of operational and investment analyses
  • Support in the analysis of the resources used in relation to personnel deployment planning (integrated resource management)
  • Preparation of operational concepts for long-term care institutions
  • Client-centred review of service offerings
  • Support in construction and investment projects for the renewal of infrastructure and the establishment of new living and care arrangements

«With its comprehensive knowledge of the Swiss healthcare market and its structured, methodically effective and needs-oriented approach, ProAct provided us with targeted support in the development of our corporate strategy. 
The results developed jointly in this way meet our expectations in terms of quality, timing and costs.»

Michael Lüthi, President of the Citizens’ Commune of Thun

Numerous institutions rely on ProAct’s experience:

Institutions involved in the care of people in need of support

  • – Altersheim Ruhesitz Beringen
    – Alterszentrum Alenia
    – Alterszentrum Baumgarten
    – Burgergut Thun (Citizens’ Commune of Thun)
    – dahlia Verein
    – Reusspark
    – STI Seniorenresidenz Talgut Ittigen
    – tilia

Outpatient service providers

  • – BelleVie Suisse AG
    – BETAX
    – Spitex Aaretal
    – Spitex Bern

Inpatient service providers

  • Spital Region Oberaargau SRO

Professional associations of service providers

    – pelvisuisse, association of physiotherapists specialising in pelvic floor rehabilitation

Industry organisations

  • SVK ¦ FSA

Private payers

  • KPT Krankenkasse AG

Counsellor network of ARTISET

ProAct is partner in the counsellor network of ARTISET, the federation of the branch associations CURAVIVA, INSOS and YOUVITA.


Your contacts for questions and personal information

Would you like to find out more about our commitment to the healthcare market? Do not hesitate to get in touch:

Wasserwerkgasse 27
CH-3011 Bern

+41 31 313 07 07

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