IT management and projects

The influence of information technology on everyday business is constantly increasing. ProAct helps you to tackle a variety of different challenges in the field of IT. From strategic orientation, process design and IT staffing to the implementation of tools and specific low-code software solutions.

IT as an enabler of the digital transformation

Automation has been on the rise for decades. With the Fourth Industrial Revolution and the associated digital transformation, the speed and growing importance of IT is changing for the entire business. What potential offered by new technologies (IoT, artificial intelligence, Big Data, etc.) are you already using in your business models and product development activities? Have your processes been automated to the greatest possible extent, and have media disruptions been eradicated?

Thanks to our interdisciplinary perspective from the field of information systems, we are able to translate business strategy objectives into IT requirements. Just as important is to assess and plausibly communicate the impact of technological developments and the application of business intelligence instruments on the strategy. As a builder of bridges between the business areas and IT, ProAct can assume a key role in your digital transformation.

ProAct services:

Digital transformation

Holistic approach to digital transformation (culture, processes, structures, products and technologies), including the establishment of the digital mindshift

IT strategy and organisation

Definition of a future-proof IT architecture, mature IT staffing and experience in IT cost management

Business analysis and requirements engineering

Identification and documentation of comprehensive requirements catalogues

Evaluations and invitations to tender

Support in IT partner evaluations and tendering procedures for software and infrastructure in public and compact award procedures

IT process optimisation and management

Support with the practical introduction of Scrum or Scaled Agile Framework (SAFe)

IT service management

Support in the specific establishment of IT service management, and sustainable design of the IT life cycle on the basis of ITIL and COBIT

IT project management

Adoption and management of business-critical IT projects or coaching and support of project managers by HERMES 5.1-certified ProAct employees

Testing and QA

Strategic and operational support in the introduction of agile testing methods

Certification and auditing

Support with external audits and certifications in the context of ISO standards 9001, 20000 and 27001, as well as ISAE 3402, PCI/DSS and various Swiss Financial Market Supervisory Authority (FINMA) requirements

Education and training

Planning and development of up-to-date training concepts including implementation and further development

Tooling and modern workplace design

Support in the procurement and licensing of Microsoft 365 or Jira/Confluence, as well as adaptation of working methods

Low-code implementation

Support in the implementation of small and medium-sized software solutions based on Microsoft Power Apps

«ProAct helps us in efficiently advancing innovations, invariably adopting an entrepreneurial perspective in the process. Whether as a sparring partner or a highly effective project manager in our initiatives, ProAct also offers the perfect method set for SMEs.»

Markus Buser, CEO, Callpoint

We inspire our clients

Power App for the CVP Switzerland ballot vote

Together with the party representatives and legal support, ProAct defined the processing procedure and developed a Microsoft Power App on this basis.
Strategy development for St.Galler Stadtwerke

Development of business and area strategies for St.Galler Stadtwerke within six months – ProAct set the pace.