Public transport and mobility

Companies are currently faced with challenges as users are becoming more individualised and their needs are changing. Thanks to our many years of expertise in the sector, we’re familiar with the challenges that companies need to overcome and offer specific solutions to identify and address individual needs.

Moving the future – together

The growing demand for environmentally friendly mobility solutions and clients’ evolving present companies in the public transport sector with new challenges. They have to review and adapt their existing processes, offerings, IT systems and strategies if they want to satisfy clients’ needs in the modern day. ProAct supports you in better understanding your clients and finding the perfect solutions to strengthen your position in the market. With extensive experience in the field of mobility and the IT and digitalisation approaches within this area, we would be happy to help you put a client-focused transformation strategy into practice to create added value for your clients.

ProAct’s services

Strategy and transformation

  • Strategy and vision development
  • Orchestration of transformation processes
  • Business plan, business models and innovations (smart mobility)
  • Organisational development, compliance, governance
  • Image/brand management
  • Vocational training and the professional profiles of the future

Core public transport processes

  • Process optimisation in the fields of planning/control centre/client information
  • Launch of specialist applications (travellers without a valid ticket, resource planning, control systems, client information)
  • Introduction of new working time models
  • Consulting and support in negotiations regarding collective/company labour agreements

IT and digitalisation

  • Development of IT and digital strategies, as well as support with transformation processes
  • Analysis of IT processes (ITIL etc.) and organisational structures
  • Creation of concepts for IT security and BCM
  • Production of power apps for process digitalisation
  • Construction and introduction of cockpits and reports

Numerous institutions rely on ProAct’s experience:

Public transport

  • Aargau Verkehr AG (AVA)
  • BERNMOBIL
  • BLS
  • BLS Foundation
  • Transports publics VMCV
  • Transports publics fribourgeois
  • Transports Publics de la Région Lausannoise sa
  • Verkehrsbetriebe Biel
  • STI Bus AG

Industry associations

  • Alliance SwissPass
  • Association of public transport, cooperative society (APT)
  • login vocational training Ltd.

Goods traffic

  • Port of Switzerland
  • RAlpin
  • SBB Cargo

Your contacts for questions and personal information

We would be happy to provide you with further information about our range of services as well as our industry expertise.

ProAct
Wasserwerkgasse 27
CH-3011 Bern

+41 31 313 07 07
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